Terms and Conditions

Seller

Finders International Limited, Orchard House, Winchet Hill, Goudhurst, Kent TN17 1JY UK. 
Tel: +44 (0)1580 211055
Fax: +44 (0)1580 212062

Order process

1. We take payment from your card at the time you place your order, unless you have an Approved Credit Account with us.
2. Internet offers relate to Internet transactions only. Likewise, temporary special offers in store do not apply to Internet prices unless expressly specified.
3. We will send to you an e-mail that your order is being processeed, and will also send you an e-mail order acknowledgement. 
4. Once you have successfully placed an order on our website, you will be able to log in to the site to see this, and previous orders.

Payment

Payment may be made by any of the methods indicated on our website and will be debited when we process your order. 
You will be charged the current price for buying goods from our website at the date you place your order. 
All prices are displayed on our website and are inclusive of VAT, where applicable. 
A delivery charge is added as stated in the Delivery Information section on our website. 

Cancellation

If you wish to cancel before the items are despatched, please contact us by e-mail (support@shopforspa.com), as soon as possible.

We reserve the right to cancel the order and refund the total amount paid by the customer if the order or delivery is deemed unfit. 

Refund policy

Customer satisfaction is important to us and we hope that you are happy with your purchase from Shop For Spa. If, however, you are dissatisfied with your purchase and you wish to return anything bought from us, we will refund or exchange a product provided it is returned in a fully re-saleable condition.

Any purchases returned that have been unpackaged, opened or damaged will not be refunded, replaced or exchanged.

Returns should be made within a reasonable time (usually 28 days) and in original, undamaged packaging.

Privacy

We will treat all your Personal Information as confidential and we will keep it on a secure server and we will fully comply with all applicable UK Data Protection act. 
When you shop on this Website, we will ask you to provide personal information: name, e-mail address, billing address, delivery address, telephone number, product selections and a password.
Credit card or other payment information is NOT held by us and thus we comply with the DCI PSS standards.

We use Cookies to keep track of your current shopping session to personalise your experience and so that you may retrieve your shopping basket at any time.

THESE TERMS AND CONDITIONS DO NOT IN ANY WAY EFFECT YOUR STATUTORY RIGHTS


Online Vouchers

Limit one promotional voucher per order.
Our promotional vouchers may only be redeemed at our Web site www.shopforspa.com toward the purchase of products advertised on voucher offering. They cannot be redeemed via phone or mail order.
Promotional vouchers cannot be used retrospectively, i.e. applied to orders already placed with us.
Please refer to your promotional voucher for the expiry date and any additional offer restrictions.
Our promotional vouchers have a cash value of GBP  £0.0001 and are not transferable or assignable.
Shop for Spa reserves the right to cancel online vouchers at any time.
We reserve the right to react to abuse of our promotional vouchers in a way we deem appropriate. 

Postage fees may apply


Loyalty Points

Loyalty Points can be earned on every order made and redeemed as a payment method within checkout
You will earn 5 loyalty points for every £1 spent
100 loyalty points can be redeemed for £1


Refer a Friend

You can refer up to 5 friends at any one time.
You will receive your £5 reward when your friend has signed up and spent a minimum of £10 on their first order.
The friend will receive their £5 reward for signing up immediately.

Survey

By submitting your survey answers and email address, you are agreeing to receive communications from our company. 

All survey submissions are anonymous and the answers will never be published or shared with any 3rd party. 

By submitting your answers, you will be entered into our monthly prize draw. This competition runs once a month with a new prize to win each month. Three lucky winners will be randomly selected to win the prize. You only need to complete the survey once to be entered into the prize draw every month. You will be contacted by email if you have been selected as a winner. Please note, only entries with email addresses will be considered in the month raffle.

 


Newsletter Signup

If it any time you want to stop receiving our newsletters, you can click the opt-out link at the bottom of the email.

By registering or purchasing from shopforspa.com you are agreeing to receive communications from our company. We will not pass on your details to third parties and if you would like to opt out, please click the link at the bottom of the emails.

Our Newsletter signup voucher is a one-time use per customer code that is redeemable only to registered customers. You will receive a welcome email with the voucher code after you register for our newsletter.